Contact Us
Got a question about one of our reviews, a platform we cover, or how the sweepstakes casino model works? We welcome messages from readers and do our best to respond promptly and helpfully. Here's how to reach us and what to expect.
Send Us a Message
The best way to get in touch is by email. Reach the editorial team at [email protected]. We aim to reply to all enquiries within 48 business hours. Where a question touches on platform-specific terms or legal eligibility in your state, we'll point you to the most relevant published guidance rather than offer a personal legal opinion.
What We Can Help With
- Review questions — if you've noticed something that looks out of date in one of our write-ups, let us know. Our editorial process involves regular verification checks, and reader observations help us keep information accurate.
- Platform feedback — if you've had a meaningful experience with a sweepstakes casino we cover, we want to hear about it. We can't use individual anecdotes as editorial evidence, but patterns across reader feedback do inform how we reassess platforms over time.
- Site corrections — spotted a factual error, a broken link, or a figure that no longer matches a platform's current terms? Flag it and we'll investigate and update where warranted.
- General enquiries — questions about how the sweepstakes model works, what distinguishes Gold Coins from Sweepstakes Coins, or how redemption thresholds vary by platform are all fair game.
- Partnership and commercial enquiries — if you represent a sweepstakes casino platform and want to discuss how we cover the space, email us with the subject line "Commercial enquiry" and our team will direct your message appropriately.
What We Can't Do
A few things fall outside what we're able to help with directly:
- We cannot access your account on any sweepstakes casino platform, process redemptions, or resolve disputes on your behalf. For account-level issues, contact the platform's own support team directly.
- We don't provide legal advice. If you're unsure whether a particular platform is available in your state, check the operator's terms and conditions and, where needed, consult official state guidance.
- We can't confirm prize eligibility or tax obligations for individual users. Prize redemptions may be subject to federal and state tax rules — keep records of any Sweepstakes Coin redemptions and consult relevant official guidance if you have questions about your tax position.
Responsible Play
If you or someone you know is finding it hard to stay in control of their time or spending on gaming platforms — including sweepstakes casinos — please visit our responsible gambling page for resources and guidance. These platforms are intended for adults aged 18 or older (21 or older in some states), and they should remain entertainment rather than a financial strategy.
About Our Editorial Team
Our reviews and comparisons are researched and written independently. Commercial relationships with platforms listed on this site do not determine rankings or editorial assessments — you can read more about how we work on our about us page, and our full terms and conditions set out the basis on which we publish.
We're committed to keeping the information on Sweepstakes Casino accurate, honest and useful for readers navigating the sweepstakes casino space across the US.